How to Send WhatsApp Order Notifications in WooCommerce

Step 1: Install & Activate the Bulkwise WooCommerce Plugin

First, download and install the Bulkwise plugin on your WordPress website.

Once installed and activated, you will see a new menu item in your WordPress dashboard called “Bulkwise.”

✅ Step 2: Enable Order Statuses for WhatsApp Triggers

You will now see a table with WooCommerce order statuses such as:

• Pending Payment
• Processing
• Completed
• Cancelled
• Refunded, etc.

it Supports Custom Order Status Also

What to do:

1. Tick the checkbox for the statuses you want to send notifications for.
2. Paste the Webhook URL from your Bulkwise workflow into the corresponding field.

📝 Step 3 : Get WhatsApp Message Template Approved by Meta

Go to your Bulkwise dashboard.

Before using any template, it must be approved by Meta (Facebook).

• Go to the Templates section in Bulkwise.
• Create your custom message.
• Submit it for approval. 
• within 5-10 seconds the Message templates will be Approved

Checkout our Youtube Video to Know More About Message Template Creation ( youtube.com/@bulkwise )

🔗 Step 4 : Create Your Webhook Workflow in Bulkwise

1. Click on Webhook Workflow
2. Hit the Create button
3. Give your workflow a name
4. Choose your WhatsApp message template
5. Click Create, and you’ll receive a Webhook URL.

To get the webhook URL, you need to set up a workflow in Bulkwise.

🔄 Step 5: Map Variables in Webhook Workflow

After linking the template in your workflow:

• Map dynamic fields like {{customer_name}}, {{order_id}}, {{total}}, etc.
• Most importantly, map the mobile number field, so the message is sent to the right customer.

🧪 Step 6: Test Your Webhook

Once everything is configured:

• Click the Test button next to each order status in the Bulkwise plugin settings.
• You should receive a sample WhatsApp message instantly.

💾 Step 7: Save Changes and Go Live

Finally, click “Save Changes” at the bottom of the page.

Now your store is ready! 🎉

Whenever a customer places or updates an order, they’ll automatically receive a WhatsApp notification based on the status you enabled.

📈 Pro Tip: Use This for Admin Notifications Too

Repeat the same steps in the Admin Notifications tab to notify your store admin or fulfillment team.

🚀 Conclusion

With Bulkwise, you don’t need any developers or API coding to automate customer communication. Just a few clicks, and your WooCommerce store becomes WhatsApp-ready!