Use Your WhatsApp Business App Number with the WhatsApp API
Connect your existing WhatsApp Business App number to the WhatsApp API without losing chats, contacts, or functionality with WhatsApp coexistence.
What is WhatsApp Coexistence?
The WhatsApp Coexistence feature lets you use the WhatsApp Business App and WhatsApp API together on the same phone number, without removing it from the app first.
With Bulkwise, you can connect your existing Business App number to the API in just a few minutes and:
Access the WhatsApp Business API
Without disconnecting from the app
Sync Up to Six Months of Chats
Across both platforms seamlessly
Continue Using App Features
Like catalogs, voice/video calls, and groups while unlocking API features
Deliver Consistent Experience
Without losing chat history or context
Explore What's Possible with WhatsApp Coexistence
See how WhatsApp Coexistence helps you combine the WhatsApp Business App and API to simplify and scale customer communication.
Communicate More Flexibly
Use the Business App for 1:1 conversations while leveraging the API for bulk broadcasts, auto-replies, and transactional notifications.
Deliver a Consistent Customer Experience
Keep chats, contacts, and context synced across both platforms so customers always enjoy smooth, connected interactions.
Expand Without Complexity
Integrate your third-party apps with WhatsApp, collaborate on chats, and run campaigns at scale, all while keeping the simplicity of the Business App for direct messaging.
What Changes After Onboarding to Cloud API?
Understand how various WhatsApp Business App features are affected when you onboard to the Cloud API with Coexistence.
| WhatsApp Business App Feature | After Onboarding | Supported in Cloud API? |
|---|---|---|
| 1:1 Chats | Still usable (mirrored to API) | |
| Display Name | Will not be shown after connection | |
| WhatsApp Pay | Will not work after connection | |
| Message Edit/Revoke | Disabled | |
| Group Chats | App-only | |
| Broadcast Lists | Disabled (read-only) | |
| Voice/Video Calls | Still usable | |
| Disappearing Messages | Turned off | |
| View Once Messages | Disabled | |
| Live Location | Disabled | |
| Catalog, Orders, Status | Still visible | |
| Labels, Greeting Msg, Quick Replies | Still in app | |
| Business Profile | Still visible |
Important
Only 1:1 chats and contacts are supported and synced. Advanced features (calls, groups, status, catalogs) remain app-only and disconnected from API.
Frequently Asked Questions (FAQs)
Ready to Get Started with WhatsApp Coexistence?
Connect your WhatsApp Business App to the API and unlock powerful automation features today