WhatsApp coexistence with the Business app

WhatsApp coexistence means one business number works in the WhatsApp Business app and on the WhatsApp Business API at the same time. The person on the shop floor can still reply from the phone. Broadcasts, chatbots, and shared inbox replies run through Bulkwise.

This is the path for a business that already uses the WhatsApp Business app and does not want to give up that number. The API does not replace the app. Both stay on the same number.

Use the full coexistence page for what the app still does, what moves to the API, and how the handoff works. Setup still follows the same Meta verification window of 3 to 5 business days.